Support
We usually reply within 1–2 business days.
The fastest way to reach us is email: hello@madovertech.io. Include your phone model, your iOS or Android version, and what you were doing when the issue happened. Screenshots help a lot.
Common Questions
Do I need an account?
No. KCalm has no account system and no server. Everything works immediately after install. Your log stays on your device, and on iPhone it also syncs through your private iCloud.
My log isn’t syncing between devices
iPhone: sync uses your private iCloud database, so both devices must be signed into the same Apple ID with iCloud enabled for KCalm (iOS Settings → your name → iCloud → Saved to iCloud). Give it a minute on Wi‑Fi after logging, because iCloud batches changes. Low iCloud storage can also pause sync.
Android: KCalm for Android has no cloud sync. Your log is stored on that device only, and it does not sync with the iPhone app. Use Export to keep a copy.
My workouts aren’t importing
iPhone (Apple Health): open More → Apple Health and tap Authorize, then Sync workouts. If you previously declined access, re‑enable it in iOS Settings → Health → Data Access & Devices → KCalm. KCalm only ever reads workouts. It never writes to Health.
Android (Health Connect): open More → Health Connect and tap Authorize & sync, then allow access to exercise and calories burned. KCalm imports the 30 days before you allow access and everything new after that. If you previously declined access, tap Open Health Connect settings and allow KCalm there. Workouts only appear if your watch or fitness app writes them to Health Connect, and KCalm only ever reads them.
How do I export my data?
On iPhone, More → Export data saves your entire log as CSV or JSON. On Android, use More → Export CSV or Export JSON. Either way it is yours to keep, no lock‑in.
How do I delete my data?
On iPhone, More → Erase all data permanently deletes every entry from the device and, via sync, from your private iCloud. On Android, More → Erase all entries permanently deletes every entry and tag from the device. Your goal and reminder settings are kept. Deleting the app removes local data too.
How do I change my daily calorie goal or reminders?
Both live in the More tab: adjust the Daily goal stepper, or toggle the Daily reminder and pick a time.
Why is there an ad? Can you see my food log?
A small banner ad keeps KCalm free. Ads are served by Google AdMob; your log never leaves your device (or, on iPhone, your private iCloud), and it is never shared with advertisers. In the EEA/UK you can change your ad-privacy choice anytime in More → Ad privacy (More → Ad privacy options on Android). Details in the Privacy Policy.
Report a Bug or Request a Feature
Email hello@madovertech.io with:
- Your phone model and iOS or Android version
- What you did, what you expected, and what happened instead
- A screenshot or screen recording, if you can
Legal
See the Privacy Policy and Terms of Service.