Support

The fastest way to reach us is email: hello@madovertech.io. Include your iOS version and what you were doing when the issue happened — screenshots help a lot.

Common questions

Do I need an account?

No. KCalm has no account system and no server. Everything works immediately after install, and your log stays on your device and in your private iCloud.

My log isn’t syncing between devices

Sync uses your private iCloud database, so both devices must be signed into the same Apple ID with iCloud enabled for KCalm (iOS Settings → your name → iCloud → Saved to iCloud). Give it a minute on Wi‑Fi after logging — CloudKit batches changes. Low iCloud storage can also pause sync.

Apple Fitness workouts aren’t importing

Open More → Apple Fitness and tap Authorize, then Sync workouts. If you previously declined access, re‑enable it in iOS Settings → Health → Data Access & Devices → KCalm. KCalm only ever reads workouts — it never writes to Health.

How do I export my data?

More → Export saves your entire log as CSV or JSON — yours to keep, no lock‑in.

How do I delete my data?

More → Erase all data permanently deletes every entry from the device and, via sync, from your private iCloud. Your goal and reminder settings are kept. Deleting the app removes local data too.

How do I change my daily calorie goal or reminders?

Both live in the More tab: adjust the Daily goal stepper, or toggle the Daily reminder and pick a time.

Why is there an ad? Can you see my food log?

A small banner ad keeps KCalm free. Ads are served by Google AdMob; your log never leaves your device or your private iCloud, and it is never shared with advertisers. In the EEA/UK you can change your ad-privacy choice anytime in More → Ad privacy. Details in the Privacy Policy.

Report a bug or request a feature

Email hello@madovertech.io with:

Legal

See the Privacy Policy and Terms of Service.